Carnival Corporation announced a new onboard wi-fi service for their fleet of ships across their family of brands.
MedallionNet™, is a revolutionary connectivity service enabled by SES Networks that will deliver the best Wi-Fi experience in the cruise industry. MedallionNet will provide guests with easy-to-access Wi-Fi that features exceptional speeds and bandwidth, pervasive stateroom signal strength and unprecedented service consistency.
John Padgett, chief experience and innovation officer for Carnival Corporation said:
Staying connected is inextricably linked to our daily life experiences and that now extends to the vacation experience, even when sailing in the middle of the sea.”
“MedallionNet will set the new standard for Wi-Fi service at sea and we look forward to rolling it out to our guests. Our top priority is doing everything we can to exceed guest expectations, and by listening closely to our guests, we know Wi-Fi connectivity is important to many of our guests. For guests who want to disconnect, they are free to do so. But for those who want to stay connected, MedallionNet will make it easy for them – and that includes being able to easily send photos, videos and messages letting everyone know they are having a fabulous vacation.”
MedallionNet is another development to emerge from Carnival Corporation’s Global Experience and Innovation Center located in Miami and is the first end-to-end Wi-Fi service development formulated with a focus on exceeding guest expectations through “GuestCentricity™” – an initiative to enhance all aspects of the vacation experience by delivering guests what they want, when, where and how they want it.
Steve Collar, CEO of SES Networks said:
“SES Networks is privileged to be associated with Carnival Corporation’s Global Experience and Innovation team and to be powering MedallionNet.”
“We share Carnival Corporation’s passionate focus on connecting people, places and cultures around the world with amazing experiences. As the only company to offer a GEO and MEO constellation, unmatched in scale, performance and technological diversity, SES Networks is uniquely positioned to enable the highest performing Wi-Fi connectivity at sea as well as immersive media and gaming content.”
MedallionNet leverages multi-band antennas uniquely configured in an innovative shipboard formation to minimize any potential impact to guest connectivity due to seasonal weather or ship positioning, and it fuses multi-orbit satellite bandwidth to deliver a truly immersive guest connectivity experience.
By combining multiple sources of bandwidth to achieve the highest capacity shipboard network ever brought to a cruise ship with an unprecedented volume of shipboard access points, MedallionNet introduces a level of service reliability and signal pervasiveness not previously achieved on ships sailing at sea.
Carnival Corporation & plc has operations in North America, Europe, Australia and Asia and its portfolio features Carnival Cruise Line, Holland America Line, Princess Cruises, Seabourn, AIDA Cruises, Costa Cruises, Cunard, P&O Cruises (Australia) and P&O Cruises (UK).
More specifics about MedallionNet and specific cruise brand implementation will be announced later this year.